Siteviz help
Finally we offer support to wing level programs from an IT perspective. We also assist with technical support of all Wing computer equipment including laptops, PC's and projectors. We are a tier 3 support organization for issues that cannot be resolved at the Unit and Group IT level. IT has a wealth of resources available to Groups and Squadrons.
Manage refresh cycles and the needs of subordinate units to properly place IT hardware.Įnsure hardware is properly managed in a mobile device management tool in order to deploy patches, inventory installed software, etc. laptops, tablets, peripheral devices, etc.). Work closely with Wing Logistics and National IT services to receive new IT hardware and prepare for operational service (e.g.
Work with Google Workspace Support Officers and Manager to develop meaningful projects based on feedback, complaints, and improvement requests from our members.
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Maintain/continue development of our Google Apps Script code base on the wing GitHub Inform higher level ITOs and workspace manager of feedback, complaints, and improvement requests.
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Troubleshoot user account access to include password resets, suspension/reactivation, and email membership. Manage the Google Workspace backend ensuring consistent security policies, organizational structure, and capabilities for the wing.ĭevelop and implement recommendations to the Google Workspace that enables other departments to effectively complete CAP missions.Īssist with training and development of Support Officers at all levels of the organization.Īssist members at the corresponding unit level and subordinate units with adoption of Google Workspace functionality by training members of their echelon. Manage the Michigan Wing website ensuring content submitted from department heads has a consistent feel across the site. Support group, squadron, and flight Public Affairs Officers with their roll-out and adoption of the standardized websites. Understand the process of creating CAP branded websites through the SiteViz CMS from start to finish. The descriptions for these unique roles can be found below. Our wing has some unique roles to support an ever evolving cyberspace domain. These members work to design, develop and support various applications used in the Michigan Wing. The IT Department is staffed by volunteer members across the wing. Here you will find useful links to help you with technology related requests and services that are offered to members of the Michigan Wing, Civil Air Patrol. In some cases, the nature of the item means that it is non-returnable, for example, due to hygiene/health and personal care/wellness/consumable nature of the product.Welcome to the Department of Information Technology's page. Office Products and Wireless Returns Policy
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New electronic items fulfilled by Amazon AU can be returned for change of mind, for a replacement or a full refund of the purchase cost of the item within 30 days of receipt of delivery.For information about returning faulty electronics please see Returning Faulty Items.
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Please see our Amazon Global Store Returns policy and Refunds policy for more information about returning Amazon Global Store items.Ĭamera, Electronics and PC Returns Policy Please see About Marketplace Returns & Refunds for details on Seller returns policies. To return faulty items see our Returning Faulty Items policy.įor items ordered on from a seller that fulfils and ships its own inventory (also called a third party seller), any returns will be in accordance with the returns policy set by that seller (not the Amazon AU returns policies). This change of mind return policy is in addition to, and does not affect your rights under the Australian Consumer Law including any rights you may have in respect of faulty items. Unless otherwise stated, original shipping fees for change of mind returns are not refunded. Please Contact Us and see About Items That Can’t Be Returned. In some circumstances, these items may be eligible for a refund or a replacement (for example, if you receive the wrong item due to an Amazon AU error or if the item is faulty). In some cases, the nature of the item means that it is non-returnable, for example, due to hygiene/health and personal care/wellness/consumable nature of the product. You can return most new, unopened items fulfilled by Amazon AU within 30 days of receipt of delivery for a replacement or full refund of the price you paid for the item if you change your mind - see About Replacements and About Refunds.